Power steering box replacement policy-adwest

POWER STEERING BOX REPLACEMENT POLICY-ADWEST

Model

All Models

Affected vehicles

All Derivatives.

Date

1996-02-22

Reference

22/02/96

Bulletin text

Power Steering Box Replacement Policy -

MODEL AFFECTED VEHICLES

All Models All Derivatives.

DETAIL

RE-ISSUE OF POLICY. The policy relating to power steering boxes within warranty was amended from the 1st February 1993. The aim of the amendment is to reduce the incidence of repairs to the steering box component parts by increasing the authority to replace complete units without prior consultation. The table shown over leaf of this bulletin links the appropriate repair to the confirmed symptom. The warranty information contained in this bulletin supersedes bulletin 102/92 and 017/93. Please amend your copy.

NOTE: The warranty claim may be rejected if the full procedure in this bulletin is not followed precisely. Note: This bulletin supersedes bulletin 57/01/96/EN due to additional text on pages 2 and 3

ACTION REQUIRED

When investigating power steering issues confirm diagnosis and refer to policy shown.

PARTS INFORMATION

ADWEST Steering box part numbers Right hand drive - STC 887 Left hand drive - STC 888

NOTE: Refer to the latest Parts Bulletins/Fiches for relevant part Numbers of drop arms for the steering box.

PROCEDURE

See workshop manual section 57 for diagnostic, removal and refitting instructions for all power steering boxes. Further information on power steering items are contained in Technical Bulletins - 038/92, 041/92, 102/92 and 017/93. NB(1) note that from the vin numbers quoted in 102/92 steering boxes should not require checking/adjustment prior to 36,000 miles (57,000kms). See policy table over leaf for further details. (2) Where a complete new or re manufactured steering box is available from Land Rover parts and the vehicle is not in the warranty period the complete unit replacement is the preferred repair option.

Issue 2 22/02/96

57/01/96/EN

WARRANTY

Please update your warranty Policy and Procedure manuals with this information - The manual will be amended at the next reprint.

Claims for repairs or

COMP. CODE

replacements outside this policy will be rejected. 5F4

SRO

57.10.01 Replace steering box. Refer to SRO manual for times applicable to models.

Power Steering Box Replacement Policy -

MODEL AFFECTED VEHICLES

All Models All Derivatives

VEHICLE IN WARRANTY - POLICY ISSUED 1st FEBRUARY 1993 - POLICY RE-ISSUED 1st JANUARY 1996

MARKETS U/K, EUROPE. N.AMERICA. CANADA. JAPAN. AUSTRALIA.

FAILURE POLICY Box Leaks Refer to service bulletin 102/92 and workshop manual section 57 to ensure correct diagnosis is made prior to any components being replaced. If box is proven to be leaking replace complete steering box. Noisy System Refer to service bulletin 041/92 and workshop manual section 57 to ensure correct diagnosis is made prior to any components being replaced. Adjustments Refer to service workshop manual section 57 to ensure correct diagnosis is made prior to any components being replacement. Up to 36,000 miles (57,000kms) replace steering box. Over this mileage adjust as service item. Performance Faults Refer to service bulletin 038/92 and workshop manual section 57 to ensure correct diagnosis is made prior to any components being replaced. If box is faulty rereplace box Other Failure Refer to Land Rover service department-fax 021-742-8310 who will evaluate problem modes and authorise local repair or replacement of box.

VEHICLE OUT OF WARRANTY - POLICY ISSUED 1st FEBRUARY 1993 - POLICY RE-ISSUED 1st JANUARY 1996

ALL MARKETS

FAILURE POLICY Box Leaks Refer to service bulletin 102/92 and workshop manual section 57 to ensure correct diagnosis is made prior to any components being replaced. If box is leaking:Fit new box of current design level. OR fit a re-manufactured box. Both carry a 12 months parts warranty with unlimited mileage . NB Where a re-manufactured box is fitted service adjustments can be undertaken BUT new boxes should not require adjustment under 36,000 miles (57,000 kms) after this mileage adjustment maybe carried out as a service item.

Noisy System Refer to service bulletin 041/92 and workshop manual to ensure correct diagnosis is made prior to any components being replaced. Adjustments Adjust as necessary in accordance with workshop manual section 57 Box Rebuilds Vehicle owners should be encouraged to replace steering boxes with new or remanufactured units. HOWEVER when the only available course of action is to rebuild, the workshop manual procedure must be strictly adhered to using the correct Service tools and with only parts supplied by Land Rover Parts being used. In cases where new mechanical parts are fitted those parts will carry 12 months unlimited warranty.

22/02/96 57/01/96/EN

Power Steering Box Replacement Policy -

MODEL AFFECTED VEHICLES

All Models All Derivatives

VEHICLE IN WARRANTY - POLICY ISSUED 1st FEBRUARY 1993 - POLICY RE-ISSUED 1st JANUARY 1996

MARKETS All Markets (except U/K,N. AMERICA,CANADA,EUROPE,JAPAN,AUSTRALIA). FAILURE POLICY Box Leaks Refer to service bulletin 102/92 and workshop manual section 57 to ensure correct diagnosis is made prior to any components being replaced. If box is proven to be leaking AND a replacement box is available the box should be replaced . If replacement is unavailable a single seal replacement should be undertaken. If leakage continues the box should be replaced completely. Noisy System Refer to service bulletin 041/92 and workshop manual section 57 to ensure correct diagnosis is made prior to any components being replaced. Adjustments Refer to service workshop manual section 57 to ensure correct diagnosis is made prior to any components being replacement. Up to 36,000 miles (57,000kms) and where a box is available - replace box. Otherwise one adjustment only should be undertaken if this fails to overcome problem the box should be replaced. Over 36,000 miles (57,000 kms) normal service adjustment should be carried out. Performance Faults Refer to service bulletin 038/92 and workshop manual section 57 to ensure correct diagnosis is made prior to any components being replaced. If box is faulty replace box and where replacement box is available the box should be replaced. Otherwise fax Land Rover Service 021-742-8310 with details of problem and request advice.

Other Failure Refer to Land Rover service department-fax 021 -742-8310 who will evaluate problem modes and authorise local repair or replacement of box.

VEHICLE OUT OF WARRANTY - POLICY ISSUED 1st FEBRUARY 1993 - POLICY RE-ISSUED 1st JANUARY 1996

ALL MARKETS

FAILURE POLICY Box Leaks Refer to service bulletin 102/92 or workshop manual section 57 to ensure correct diagnosis is made prior to any components being replaced. If box is leaking:Fit new box of current design level. OR fit a re manufactured box. Both carry a 12 months parts warranty with unlimited mileage . NB Where a re manufactured box is fitted service adjustments can be undertaken BUT new boxes should not require adjustment under 36,000 miles (57,000 kms) after this mileage adjustment maybe carried out as a service item. Noisy System Refer to service bulletin 041/92 or workshop manual to ensure correct diagnosis is made prior to any components being replaced. If steering box is cause of noise follow above procedure Adjustments Adjust as necessary in accordance with workshop manual section 57 Box Rebuilds Vehicle owners should be encouraged to replace steering boxes with new or re manufactured units. HOWEVER when the only available course of action is to rebuild, the workshop manual procedure must be strictly adhered to with only parts supplied by Land Rover Parts being used. In cases where new mechanical parts are fitted those parts will carry 12 months unlimited mileage warranty.

22/02/96 57/01/96/EN