Lexus Workshop Service and Repair Manuals

Important Points in the Customer Problem Analysis

What........................................................................................................................................................................................... Vehicle model, system name
When................................................................................................................................................................................... Date, time, occurrence frequency
Where............................................................................................................................................................................................................. Road conditions
Under what conditions?.............................................................................................................. Running conditions, driving conditions, weather conditions
How did it happen?.................................................................................................................................................................................... Problem symptoms

Customer Problem Analysis Check

(Sample) Supplemental restraint system check sheet

Diagnostic Trouble Code Chart

DIAGNOSTIC TROUBLE CODE CHART