Montana V6-3.4L VIN E (2002)
Electronic Brake Control Module: All Technical Service Bulletins
Campaign - ABS Electronic Control Module Replacement
File In Section: Product Recalls
Bulletin No.: 01070
Date: November, 2001
CUSTOMER SATISFACTION RECALL
SUBJECT:
01070 - AWD ABS SOFTWARE ERROR
MODELS:
2002 Chevrolet Venture, Pontiac Montana, and Oldsmobile Silhouette
THIS RECALL IS IN EFFECT THROUGH NOVEMBER 6, 2002.
Customers who have recently purchased vehicles from your new vehicle inventory are to be immediately contacted by the dealer. Arrangements are to be
made to make the required correction according to the instructions contained in this bulletin. This could be done by telephone or mailing to such
customers, a copy of the customer letter is not shown in this bulletin.
CONDITION
General Motors has decided that certain 2002 Chevrolet Venture, Pontiac Montana, and Oldsmobile Silhouette U-Van model vehicles with All Wheel
Drive (AWD) have an ABS software error. Under some driving maneuvers with the compact spare tire installed, the software error can result in the
AWD Rear Drive Module (RDM) clutches not disengaging resulting in excessive slip of the clutches. The driver would notice odor and noise and
premature wear to the clutch could result. If the vehicle continues to be driven, the clutch would lose ability to transfer power.
CORRECTION
Dealers are to replace the ABS module Electronic Control Unit (ECU) with an ECU with updated software.
VEHICLES INVOLVED
Involved are certain 2002 Chevrolet Venture, Pontiac Montana, and Oldsmobile Silhouette U-Van model vehicles equipped with AWD RPO and built
within the VIN breakpoints shown.
IMPORTANT:
Dealers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System) or GM Access Screen (Canada only) or DCS Screen 445
(IPC only) prior to beginning recall repairs. [Not all vehicles within the above breakpoints may be involved.]
Involved vehicles have been identified by Vehicle Identification Number. Computer listings containing the complete Vehicle Identification Number,
customer name and address data have been prepared, and are being furnished to involved dealers with the recall bulletin. The customer name and address
data furnished will enable dealers to follow up with customers involved in this recall. Any dealer not receiving a computer listing with the recall bulletin
has no involved vehicles currently assigned.
These dealer listings may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle
registration data for any other purpose is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this listing
to the follow-up necessary to complete this recall.
PARTS INFORMATION