850 T-5R L5-2.3L Turbo VIN 58 B5234T5 (1995)
CD Changer: Technical Service Bulletins
Audio System - Stuck CDs in Audio System
GROUP:
39
NO:
004
TITLE:
Stuck CDs in Audio Units
ISSUING DEPARTMENT:
Warranty TMA
CAR MARKET:
United States, Canada
DATE:
01/16/2009
REFERENCE BULLETINS:
SMB 00-170
This SMB supersedes TNN 39-51 dated 04-16-2008 and RTJ 16506 issued 06-18-2008. Both will be deleted.
Description:
This document describes the process for returning audio units diagnosed with stuck CDs. Following are two basic procedures to use as applicable.
IMPORTANT:
IF A COMPACT DISC UNIT HAS BEEN DIAGNOSED WITH A DEFECT OTHER THAN
STUCK CDs, PLEASE BE SURE TO EJECT THE CDs FROM THE UNIT WHILE IT IS
STILL CONNECTED TO THE VEHICLE BEFORE RETURNING TO TMA OR YOUR
LOCAL DC. PLEASE ENSURE THAT THE CD'S ARE PROMPTLY RETURNED TO THE
CUSTOMER.
Procedure # 1: TMA WARRANTY RETURNS
For All Audio units that are requested to be returned to TMA for Testing and Analysis.
Compact Discs may get stuck in the CD-Changer drive. If this occurs, DO NOT ATTEMPT to remove them.