S80 L6-3.2L VIN 98 B6324S (2007)
SERVICE:
Test if the noise can be reduced by pulling the fuse for SUM (SUspension Module). If the 4C Active Chassis system is quieter when the fuse is pulled,
reinstall the fuse and download service software for the SUM, P/N 31268876 via VIDA. Tests show that this software can reduce the rumbling noise by
approx. 50-70%.
If the noise is not reduced by pulling the fuse for SUM, then check the car for other faults. Start with RTJ's: 20251, 17438,17389, & 17640
Note:
If a customer wants to restore the original SUM software, download SUM Upgrade via VIDA.
XC70 ONLY: For critical customers, if the noise still persists after the SUM software, replace all of the shock absorbers with the part numbers below. If
these parts are used, the unique SUM software PN 30659023 must be used.
WARRANTY CLAIM INFORMATION
Technical Service Bulletin # TJ17225
Date: 090512
Suspension - Front Shock Popping Noise On Speed Bumps
Retailer Technical Journal 17225
Front shock absorbers,
Popping noise on speed bumps
Date 05-12-2009
Reference: VIDA, VSTG
Note!
If using a printed copy of this Retailer Technical Journal, first check for the latest online version.
Technical Support
NOTE!
THIS DOCUMENT SUPERSEDES THE PREVIOUS RETAILER TECHNICAL JOURNAL 17225 DATED 03-20-2009. PLEASE UPDATE
YOUR FILES.
AFFECTED VEHICLES:
DESCRIPTION:
Customers may complain about a popping noise from the front shock absorbers when driving over speed bumps.
