V70 2.4 L5-2.4L VIN 61 B5244S (2001)
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the On Call button,
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menu selection,
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telephone call from a telephone other than the vehicle phone.
Infrastructure
The following technology and services are included in Volvo On Call Plus:
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Telecommunication.
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Data communication by satellite.
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Position location by satellite.
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Service Center.
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Dealers.
Communication
Communication between the vehicle and the Service Center takes place through:
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Telecommunication via AMPS.
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Satellite communication where AMPS has no coverage.
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The vehicle position is determined by GPS technology.
The Service Center
The task of the Service Center is to receive calls from the vehicle and to carry out different safety and other services.
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Calls are established manually by using the SOS or On Call button or by menu selection.
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Calls are established automatically if any component in the SRS system is activated or if the alarm is tripped. The Service Center is established in
accordance with Volvo specifications and requirements.
The Service Center is manned day and night throughout the year and:
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establishes contact, if necessary, with the local emergency center/rescue service,
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is connected to a Volvo On Call Plus Customer Database,
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is in direct verbal contact with the vehicle via the Volvo On Call Plus service.
With all Volvo On Call services, data on vehicle status and location are sent from the vehicle to the Service Center.
The Service Center collects data about the owner and vehicle from the Volvo On Call Plus Customer Database.
The task of the Service Center is to:
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compile data on the owner and the vehicle together with the current status and location of the vehicle,
