XC70 AWD L6-3.2L VIN 98 B6324S (2009)
Front Strut / Shock Tower: Customer Interest
Suspension - Front Shock Popping Noise On Speed Bumps
Retailer Technical Journal 17225
Front shock absorbers,
Popping noise on speed bumps
Date 05-12-2009
Reference: VIDA, VSTG
Note!
If using a printed copy of this Retailer Technical Journal, first check for the latest online version.
Technical Support
NOTE!
THIS DOCUMENT SUPERSEDES THE PREVIOUS RETAILER TECHNICAL JOURNAL 17225 DATED 03-20-2009. PLEASE UPDATE
YOUR FILES.
AFFECTED VEHICLES:
DESCRIPTION:
Customers may complain about a popping noise from the front shock absorbers when driving over speed bumps.
MATERIALS:
SERVICE:
First, carry out basic analysis to understand where the noise is coming from. If possible, use the Chassis Ear tool kit.
Two repair methods are offered in order to remedy the customer's complaint.
Alternative 1: Install felt tape
This will reduce the noise to a level which most customers can accept and this is the recommended repair.
