TSX Sedan V6-3.5L (2011)
8. Carefully pack the faulty unit and the paperwork in a suitable box, and label the box clearly. You are responsible for lost or damaged units; keep all
shipping documents and insurance receipts.
9. Ship the faulty unit to Pioneer Electronics via UPS.
Pioneer Electronics Service, Inc.
2161 Dividend Dr.
Columbus, OH 43228
614-777-7200
NOTE:
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The manufacturer will repair the unit and ship it back within 5-7 working days, via UPS Ground prepaid, or 2nd Day Air (whichever you
requested). Units damaged by misuse or mishandling cannot be shipped back within the usual 5-7 days.
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The manufacturer guarantees the repair for 90 days from the date of the paid client repair order.
10. To check on the status of your repair order, call the manufacturer.
If your client has any further questions or concerns, have them call Acura Client Services.
NOTE:
A damaged unit may need extra repair. If so, the manufacturer will call you with an estimate of any added charges.
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If you accept the estimate, mail a dealership check for the additional amount to the manufacturer, authorize the increased amount to be applied
to the credit card payment, or have the manufacturer ship the repaired unit back to you, and you pay the difference upon arrival (C.O.D.).
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If you reject the estimate, the faulty unit will be returned to you along with a refund. However, you will be charged $30.00 (C.O.D.) for
diagnosis, shipping, and handling. The unit will be shipped back to you, via UPS Ground.
