G 30 Van V8-379 6.2L DSL VIN C FI (1992)
Submit a Product Campaign Claim with the information as indicated: (see illustration)
Dealers will automatically receive the correct labor and material allowance based on the labor operation performed.
Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim Submission.
Owner Letter
August, 1994
Dear Chevrolet Van Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
General Motors has determined that a defect which relates to motor vehicle safety exists in certain 1992-93 Chevrolet G30 vans with 9200 lb. GVWR
(Gross Vehicle Weight Rating - RPO C6W). These vehicles may exhibit lower control arm cracking during the life of the vehicle. If the vehicle usage is
predominately at or near the rated GVW, either of the lower control arms could eventually develop a crack in the flange on the end of the control arm
near the ball joint pad. With continued use, the ball joint could separate from the control arm resulting in loss of steering control.
If this condition occurs, a loss of vehicle steering control can occur which could result in a vehicle crash without prior warning.
WHAT WE WILL DO
To prevent this condition from occurring, your dealer will install a reinforcement brace on each of the front lower control arms. This service will be
performed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Chevrolet dealer as soon as possible to arrange a service date and so the dealer may order the necessary parts for the repair.
Instructions for making this inspection/correction have been sent to your dealer and parts are available. The labor time necessary to perform this service
correction may take up to 3 hours. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your
vehicle.
Your Chevrolet dealer is best equipped to obtain parts and provide service to ensure that your vehicle is corrected as promptly as possible. If, however,
you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five (5) days, we recommend
you contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020.
After contacting your dealer and the Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without
charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street,
S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 366-0123).
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary inspection/correction in
the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our
products.
