Crown Victoria V8-4.6L SOHC VIN 6 (1996)
To:
All Ford and L-M Dealers
Subject:
Safety Recall 96S45 - Certain 1995-1996 Crown Victoria Police Interceptor and Commercial Application Vehicles. Also Town Car With Limousine
Prep and Trailer Tow Packages For Inspection, Lubrication and, if Necessary, Replacement of the Steering Gear Sector Shaft Arm (Pitman Arm)
Affected Vehicles
Certain 1995-1996 Crown Victoria Police Interceptor and commercial application vehicles built at St.Thomas Assembly Plant from 8/2/94 through
4/10/96; also certain Town Cars with limousine prep and trailer tow packages built at Wixom Assembly Plant from 8/1/94 through 4/11/96.
Reasons For Recall
On some of these cars, the pitman arm bearing may become excessively worn allowing the pitman arm "ball stud" to separate from the pitman arm
without warning. Should separation occur, the driver would likely experience loss of steering control. Under certain circumstances, a vehicle crash could
result.
To correct this condition, the pitman arm will be inspected and lubricated or, if necessary, replaced.
Questions?
Claims Information
1-800-423-8851
Other Recall Questions 1-800-325-5621
Attachments
Attachment I
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Administrative Information
Attachment II
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Labor Allowances
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Parts Ordering Information
Attachment III
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Technical Information
Owner Letter
August, 1996
Serial Number: 12345678901234567
96S45
Mr. John Sample
123 Main Street
Anywhere, USA 12345
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in certain 1995-1996 model Crown Victoria and Lincoln
Town Car vehicles specially equipped for extra heavy duty vocational applications. The Crown Victoria vehicles include Police Interceptor models and
units for commercial applications. The Town Car vehicles include units equipped with optional limousine builder package and trailer tow packages.
Safety Defect
On some of these cars, a bearing in the pitman arm of the steering system may become excessively worn allowing the pitman arm to separate from the
center link of the steering system without warning. Should separation occur, the driver would likely experience loss of steering control of the vehicle. A
vehicle crash could result.
Repairs
At no charge to you, your dealer will inspect, lubricate and, if appropriate, replace the pitman arm. Dealers currently have instructions and parts ordering
information. After this service, be sure to follow the recommended lubrication schedule outlined in your vehicle's Maintenance Schedule booklet.
How Long Will It Take?
The time needed for this service is less than one hour. However, due to service scheduling times, your dealer may need your vehicle for a longer period.
Call Your Dealer
Call your dealer without delay and request an appointment for service for Safety Recall 96S45. Dealers have instructions and a quantity of parts. If parts
are needed for your vehicle and your dealer does not have the parts in stock, they can be ordered and would be expected to arrive within a week.
