ford Workshop Repair Guides

Ford Workshop Service and Repair Manuals

Glass, Frames and Mechanisms - Vehicles With: Global Closing > < Glass, Frames and Mechanisms
Glass, Frames and Mechanisms - Glass, Frames and Mechanisms—Vehicles Without: Global Closing Focus 2004.75 (07/2004-)
Diagnosis and Testing

Refer to Wiring Diagrams Section 501-11, for schematic and connector information.

Inspection and Verification

  1. Verify the customer concern.
  1. Visually inspect for obvious signs of mechanical or electrical damage.

Visual Inspection Chart

Mechanical Electrical
  • Window seal
  • Door window frame
  • Fuse(s)
  • Electrical connector(s)
  • Switch(es)
  • Grid wire(s)
  • Circuit(s)
  1. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
  1. If the cause is not visually evident, verify the symptom and refer to the Symptom Chart.

Symptom Chart

Symptom Chart

Symptom Possible Sources Action
All power windows are inoperative - front power windows
*
Circuit(s).
*
GO to Pinpoint Test A.
The left or right power window is inoperative - driver side
*
Driver side power window control switch.
*
CARRY OUT the Driver Side Power Window Control Switch Component Test. REFER to the Wiring Diagrams.
*
Driver side front door window regulator motor.
*
Circuit(s).
*
GO to Pinpoint Test B.
The left or right power window is inoperative - passenger side
*
Passenger side power window control switch.
*
CARRY OUT the Passenger Side Power Window Control Switch Component Test. REFER to the Wiring Diagrams.
*
Driver side power window control switch.
*
CARRY OUT the Driver Side Power Window Control Switch Component Test. REFER to the Wiring Diagrams.
*
Passenger side front door window regulator motor.
*
Circuit(s).
*
GO to Pinpoint Test C.
The one-touch down feature is inoperative - front power windows
*
Driver side power window control switch.
*
CARRY OUT the Driver Side Power Window Control Switch Component Test. REFER to the Wiring Diagrams.
The defrost system is inoperative
*
Central Junction Box (CJB).
*
For additional information, REFER to WDS.
*
Heated windshield glass relay.
*
For additional information, REFER to WDS.
*
Heated windshield glass control switch.
*
CARRY OUT the Heated Windshield Glass Control Switch Component Test. REFER to the Wiring Diagrams.
*
Heated rear window glass relay.
*
For additional information, REFER to WDS.
*
Heated rear window glass control switch.
*
CARRY OUT the Heated Rear Window Glass Control Switch Component Test. REFER to the Wiring Diagrams.
*
Heated rear window glass grid wire.
*
Circuit(s).
*
For additional information, REFER to WDS.
The defrost system will not shut off automatically
*
Central Junction Box (CJB).
*
Heated windshield glass relay.
*
Heated rear window glass relay.
*
For additional information, REFER to WDS.

Pinpoint Tests

NOTE:
NOTE:Use a digital multimeter for all electrical measurements.

PINPOINT TEST A : ALL POWER WINDOWS ARE INOPERATIVE - FRONT POWER WINDOWS

TEST CONDITIONS DETAILS/RESULTS/ACTIONS
A1: CHECK FOR VOLTAGE TO THE POWER WINDOW CONTROL SWITCHES
1
Ignition switch in position II.

Do the power window control switch LEDs illuminate?
Yes
VERIFY the customer concern.
No
A2: CHECK FOR CONTINUITY BETWEEN THE DRIVER SIDE POWER WINDOW CONTROL SWITCH AND GROUND
1
Ignition switch in position 0.
2
Disconnect Driver Side Power Window Control Switch C488.

3
Measure the resistance between the driver side power window control switch C488 pin 1, circuit 31-AJ7 (BK), harness side and ground.

Is the resistance less than 5 ohms?
Yes
No
REPAIR circuit 31-AJ7 (BK). TEST the system for normal operation.
A3: CHECK FOR VOLTAGE TO THE DRIVER SIDE POWER WINDOW CONTROL SWITCH
1
Ignition switch in position II.

2
Measure the voltage between the driver side power window control switch C488 pin 10, circuit 15-AJ7 (GN/BU), harness side and ground.

Is the voltage greater than 10 volts?
Yes
VERIFY the customer concern.
No
REPAIR circuit 15-AJ7 (GN/BU). TEST the system for normal operation.

PINPOINT TEST B : THE LEFT OR RIGHT POWER WINDOW IS INOPERATIVE - DRIVER SIDE

NOTE:
NOTE:Use a digital multimeter for all electrical measurements.
TEST CONDITIONS DETAILS/RESULTS/ACTIONS
B1: CHECK FOR VOLTAGE TO THE DRIVER SIDE POWER WINDOW CONTROL SWITCH
1
Ignition switch in position II.

Does the driver side power window control switch LED illuminate?
Yes
Left-hand drive vehicles – 3-door or right-hand drive vehicles – 4-door/5-door GO to B2.
Left-hand drive vehicles – 4-door/5-door or right-hand drive vehicles – 3-door GO to B5.
No
B2: CHECK FOR CONTINUITY BETWEEN THE DRIVER SIDE FRONT DOOR WINDOW REGULATOR MOTOR AND GROUND - LEFT-HAND DRIVE VEHICLES 3-DOOR AND RIGHT-HAND DRIVE VEHICLES 4-DOOR/5-DOOR
1
Ignition switch in position 0.
2
Disconnect Driver Side Front Door Window Regulator Motor C782 or Driver Side Front Door Window Regulator Motor C783.

3
Measure the resistance between the:

    Left-hand drive vehicles – 3-door

  • Driver side front door window regulator motor C782 pin 2, circuit 33-AJ26B (YE), harness side and ground.

    Right-hand drive vehicles – 4-door/5-door

  • Driver side front door window regulator motor C783 pin 2, circuit 33-AJ26A (YE), harness side and ground.

Is the resistance less than 5 ohms?
Yes
No
REPAIR circuit 33-AJ26A (YE) or circuit 33-AJ26B (YE). TEST the system for normal operation.
B3: CHECK FOR CONTINUITY BETWEEN THE DRIVER SIDE WINDOW CONTROL SWITCH AND THE DRIVER SIDE FRONT DOOR WINDOW REGULATOR MOTOR - LEFT-HAND DRIVE VEHICLES 3-DOOR AND RIGHT-HAND DRIVE VEHICLES 4-DOOR/5-DOOR
1
Disconnect Driver Side Power Window Control Switch C488.

2
Measure the resistance between the:

    Left-hand drive vehicles – 3-door

  • Driver side power window control switch, C488 pin 6, circuit 32-AJ26B (WH), harness side and the driver side front door window regulator motor C782 pin 1, circuit 32-AJ26B (WH) harness side.

    Right-hand drive vehicles – 4-door/5-door

  • Driver side power window control switch, C488 pin 6, circuit 32-AJ26A (WH), harness side and the driver side front door window regulator motor C783 pin 1, circuit 32-AJ26A (WH), harness side and ground.

Is the resistance less than 5 ohms?
Yes
No
REPAIR circuit 32-AJ26A (WH) or circuit 32-AJ26B (WH). TEST the system for normal operation.
B4: CHECK FOR VOLTAGE TO THE DRIVER SIDE FRONT DOOR WINDOW REGULATOR MOTOR - LEFT-HAND DRIVE VEHICLES 3-DOOR AND RIGHT-HAND DRIVE VEHICLES 4-DOOR/5-DOOR
1
Connect Driver Side Power Window Control Switch C488.
2
Ignition switch in position II.
3
Operate the driver side power window control switch to the DOWN position.

4
Measure the voltage between the:

    Left-hand drive vehicles – 3-door

  • Driver side front door window regulator motor C782 pin 1, circuit 32-AJ26B (WH), harness side and ground.

    Right-hand drive vehicles – 4-door/5-door

  • Driver side front door window regulator motor C783 pin 1, circuit 32-AJ26A (WH), harness side and ground.

Is the voltage greater than 10 volts?
Yes
Install a new driver side front door window regulator motor. TEST the system for normal operation.
No
Install a new driver side power window control switch. TEST the system for normal operation.
B5: CHECK FOR CONTINUITY BETWEEN THE DRIVER SIDE FRONT DOOR WINDOW REGULATOR MOTOR AND GROUND - LEFT-HAND DRIVE VEHICLES 4-DOOR/5-DOOR AND RIGHT-HAND DRIVE VEHICLES 3-DOOR
1
Ignition switch in position 0.
2
Disconnect Driver Side Front Door Window Regulator Motor C782 or Driver Side Front Door Window Regulator Motor C783.

3
Measure the resistance between the:

    Left-hand drive vehicles – 4-door/5-door

  • Driver side front door window regulator motor C782 pin 1, circuit 33-AJ26 (YE), harness side and ground.

    Right-hand drive vehicles – 3-door

  • Driver side front door window regulator motor C783 pin 1, circuit 33-AJ26C (YE), harness side and ground.

Is the resistance less than 5 ohms?
Yes
No
REPAIR circuit 33-AJ26 (YE) or circuit 33-AJ26C (YE). TEST the system for normal operation.
B6: CHECK FOR CONTINUITY BETWEEN THE DRIVER SIDE POWER WINDOW CONTROL SWITCH AND THE DRIVER SIDE FRONT DOOR WINDOW REGULATOR MOTOR - LEFT-HAND DRIVE VEHICLES 4-DOOR/5-DOOR AND RIGHT-HAND DRIVE VEHICLES 3-DOOR
1
Disconnect Driver Side Power Window Control Switch C488.

2
Measure the resistance between the:

    Left-hand drive vehicles – 4-door/5-door

  • Driver side power window control switch, C488 pin 6, circuit 32-AJ26 (WH), harness side and the driver side front door window regulator motor C782 pin 2, circuit 32-AJ26 (WH) harness side.

    Right-hand drive vehicles – 3-door

  • Driver side power window control switch, C488 pin 6, circuit 32-AJ26B (WH), harness side and the driver side front door window regulator motor C783 pin 2, circuit 32-AJ26B (WH), harness side and ground.

Is the resistance less than 5 ohms?
Yes
No
REPAIR circuit 32-AJ26A (WH) or circuit 32-AJ26B (WH). TEST the system for normal operation.
B7: CHECK FOR VOLTAGE TO THE DRIVER SIDE FRONT DOOR WINDOW REGULATOR MOTOR - LEFT-HAND DRIVE VEHICLES 4-DOOR/5-DOOR AND RIGHT-HAND DRIVE VEHICLES 3-DOOR
1
Connect Driver Side Power Window Control Switch C488.
2
Ignition switch in position II.
3
Operate the driver side power window control switch to the DOWN position.

4
Measure the voltage between the:

    Left-hand drive vehicles – 4-door/5-door

  • Driver side front door window regulator motor C782 pin 2, circuit 32-AJ26 (WH), harness side and ground.

    Right-hand drive vehicles – 3-door

  • Driver side front door window regulator motor C783 pin 2, circuit 32-AJ26C (WH), harness side and ground.

Is the voltage greater than 10 volts?
Yes
Install a new driver side front door window regulator motor. TEST the system for normal operation.
No
Install a new driver side power window control switch. TEST the system for normal operation.
B8: CHECK THE DRIVER SIDE POWER WINDOW CONTROL SWITCH FOR CONTINUITY TO GROUND
1
Ignition switch in position 0.
2
Disconnect Driver Side Power Window Control Switch C488.

3
Measure the resistance between the driver side power window control switch C488 pin 1, circuit 31-AJ7 (BK), harness side and ground.

Is the resistance less than 5 ohms?
Yes
No
REPAIR circuit 31-AJ7 (BK). TEST the system for normal operation.
B9: CHECK FOR VOLTAGE TO THE DRIVER SIDE POWER WINDOW CONTROL SWITCH
1
Ignition switch in position II.

2
Measure the voltage between the driver side power window control switch C488 pin 10, circuit 15-AJ7 (GN/BU), harness side and ground.

Is the voltage greater than 10 volts?
Yes
VERIFY the customer concern.
No
REPAIR circuit 15-AJ7 (GN/BU). TEST the system for normal operation.

PINPOINT TEST C : THE LEFT OR RIGHT POWER WINDOW IS INOPERATIVE - PASSENGER SIDE

NOTE:
NOTE:Use a digital multimeter for all electrical measurements.
TEST CONDITIONS DETAILS/RESULTS/ACTIONS
C1: CHECK FOR VOLTAGE TO THE PASSENGER SIDE POWER WINDOW CONTROL SWITCH
1
Ignition switch in position II.

Does the passenger side power window control switch LED illuminate?
Yes
No
C2: CHECK THE PASSENGER SIDE POWER WINDOW CONTROL SWITCH GROUND CIRCUITS
1
Ignition switch in position 0.
2
Disconnect Passenger Side Power Window Control Switch C489.

3
Measure the resistance between the:
  • Passenger side power window control switch C489 pin 3, circuit 32-AJ18 (WH/VT), harness side and ground.
  • Passenger side power window control switch C489 pin 6, circuit 33-AJ18 (YE/VT), harness side and ground.

Are the resistances less than 5 ohms?
Yes
Left-hand drive vehicles – 3-door or right-hand drive vehicles – 4-door/5-door GO to C3.
Left-hand drive vehicles – 4-door/5-door or right-hand drive vehicles – 3-door GO to C5.
No
Repair circuit 32-AJ18 (WH/VT) or circuit 33-AJ18 (YE/VT). TEST the system for normal operation.
C3: CHECK FOR CONTINUITY BETWEEN THE PASSENGER SIDE POWER WINDOW CONTROL SWITCH DOWN CIRCUIT AND THE PASSENGER SIDE FRONT DOOR WINDOW REGULATOR MOTOR - LEFT-HAND DRIVE VEHICLES 3-DOOR AND RIGHT-HAND DRIVE VEHICLES 4-DOOR/5-DOOR
1
Disconnect Passenger Side Front Door Window Regulator Motor C782 or Passenger Side Front Door Window Regulator Motor C783.

2
Measure the resistance between the:

    Left-hand drive vehicles – 3-door

  • Passenger side power window control switch C489 pin 1, circuit 33-AJ17B (YE/VT), harness side and the passenger side front door window regulator motor C783 pin 1, circuit 33-AJ17B (YE/VT), harness side.

    Right-hand drive vehicles – 4-door/5-door

  • Passenger side power window control switch C489 pin 1, circuit 33-AJ17A (YE/VT), harness side and the passenger side front door window regulator motor C782 pin 1, circuit 33-AJ17A (YE/VT), harness side.

Is the resistance less than 5 ohms?
Yes
No
REPAIR circuit 33-AJ17A (YE/VT) or circuit 33-AJ17B (YE/VT). TEST the system for normal operation.
C4: CHECK FOR CONTINUITY BETWEEN THE PASSENGER SIDE POWER WINDOW CONTROL SWITCH UP CIRCUIT AND THE PASSENGER SIDE FRONT DOOR WINDOW REGULATOR MOTOR - LEFT-HAND DRIVE VEHICLES 3-DOOR AND RIGHT-HAND DRIVE VEHICLES 4-DOOR/5-DOOR

1
Measure the resistance between the:

    Left-hand drive vehicles – 3-door

  • Passenger side power window control switch C489 pin 7, circuit 32-AJ17B (WH/VT), harness side and the passenger side front door window regulator motor C783 pin 2, circuit 32-AJ17B (WH/VT), harness side.

    Right-hand drive vehicles – 4-door/5-door

  • Passenger side power window control switch C489 pin 7, circuit 32-AJ17A (WH/VT), harness side and the passenger side front door window regulator motor C782 pin 2, circuit 32-AJ17A (WH/VT), harness side.

Is the resistance less than 5 ohms?
Yes
INSTALL a new passenger side front door window regulator motor. TEST the system for normal operation.
No
REPAIR circuit 32-AJ17A (WH/VT) or circuit 32-AJ17B (WH/VT). TEST the system for normal operation.
C5: CHECK FOR CONTINUITY BETWEEN THE PASSENGER SIDE POWER WINDOW CONTROL SWITCH DOWN CIRCUIT AND THE PASSENGER SIDE FRONT DOOR WINDOW REGULATOR MOTOR - LEFT-HAND DRIVE VEHICLES 4-DOOR/5-DOOR AND RIGHT-HAND DRIVE VEHICLES 3-DOOR
1
Disconnect Passenger Side Front Door Window Regulator Motor C782 or Passenger Side Front Door Window Regulator Motor C783.

2
Measure the resistance between the:

    Left-hand drive vehicles – 4-door/5-door

  • Passenger side power window control switch C489 pin 1, circuit 33-AJ17 (YE/VT), harness side and the passenger side front door window regulator motor C783 pin 2, circuit 33-AJ17 (YE/VT), harness side.

    Right-hand drive vehicles – 3-door

  • Passenger side power window control switch C489 pin 1, circuit 33-AJ17C (YE/VT), harness side and the passenger side front door window regulator motor C782 pin 2, circuit 33-AJ17C (YE/VT), harness side.

Is the resistance less than 5 ohms?
Yes
No
REPAIR circuit 33-AJ17 (YE/VT) or circuit 33-AJ17C (YE/VT). TEST the system for normal operation.
C6: CHECK FOR CONTINUITY BETWEEN THE PASSENGER SIDE POWER WINDOW CONTROL SWITCH UP CIRCUIT AND THE PASSENGER SIDE FRONT DOOR WINDOW REGULATOR MOTOR - LEFT-HAND DRIVE VEHICLES 4-DOOR/5-DOOR AND RIGHT-HAND DRIVE VEHICLES 3-DOOR

1
Measure the resistance between the:

    Left-hand drive vehicles – 4-door/5-door

  • Passenger side power window control switch C489 pin 7, circuit 32-AJ17 (WH/VT), harness side and the passenger side front door window regulator motor C783 pin 1, circuit 32-AJ17 (WH/VT), harness side.

    Right-hand drive vehicles – 3-door

  • Passenger side power window control switch C489 pin 7, circuit 32-AJ17C (WH/VT), harness side and the passenger side front door window regulator motor C782 pin 1, circuit 32-AJ17C (WH/VT), harness side.

Is the resistance less than 5 ohms?
Yes
INSTALL a new passenger side front door window regulator motor. TEST the system for normal operation.
No
REPAIR circuit 32-AJ17 (WH/VT) or circuit 32-AJ17C (WH/VT). TEST the system for normal operation.
C7: CHECK THE PASSENGER SIDE POWER WINDOW CONTROL SWITCH GROUND CIRCUIT
1
Ignition switch in position 0.
2
Disconnect Passenger Side Power Window Control Switch C489.

3
Measure the resistance between the passenger side power window control switch C489 pin 4, circuit 31-LH31 (BK), harness side and ground.

Is the resistance less than 5 ohms?
Yes
No
REPAIR circuit 31-LH31 (BK). TEST the system for normal operation.
C8: CHECK FOR VOLTAGE TO THE PASSENGER SIDE POWER WINDOW CONTROL SWITCH
1
Ignition switch in position II.

2
Measure the voltage between the passenger side power window control switch C489 pin 2, circuit 15-AJ18 (GN/WH), harness side and ground.

Is the voltage greater than 10 volts?
Yes
VERIFY the customer concern.
No
REPAIR circuit 15-AJ18 (GN/WH). TEST the system for normal operation.

Glass, Frames and Mechanisms - Vehicles With: Global Closing > < Glass, Frames and Mechanisms