Rodeo S 2WD L4-2.2L (1999)
Technical Service Bulletin # SB10-11-S002
Date: 101203
Recall - Rear Trailing Link Bracket Corrosion
2010 Service Bulletins
Campaign SB10-11-S002
Issue Date: December 2010
Corrosion Affecting the Forward Rear Suspension Lower Link Brackets
AFFECTED VEHICLES
1998 - 2002 Model Year Isuzu Rodeo (UE)
2002 Model Year - Isuzu Axiom (UP)
SERVICE INFORMATION
CONDITION
Isuzu Motors America LLC has announced a Safety Recall on 1998-2002 Rodeos and 2002 Axioms originally or currently registered in the following
states: Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey,
New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, Kentucky, and the District of Columbia (the "Salt Belt States"). This
recall applies to the forward rear suspension link bracket area of the subject vehicles. The subject Isuzu vehicles that have experienced sustained
exposure to highly corrosive materials used in some jurisdictions for road deicing purposes may experience excessive corrosion in the vicinity of the
forward mounting point bracket for the left or right rear suspension lower link prior to the time that such corrosion would normally be expected. In
certain extreme cases excessive corrosion in this vicinity may result in a lower link bracket becoming detached from the frame which can affect vehicle
handling and potentially cause a crash.
CORRECTION
The repair involves an inspection process followed by one of 4 available repair procedures depending on the extent of corrosion damage to the lower
link bracket area. Isuzu expects the vast majority of vehicles will only require a process in which the affected area is cleaned and coated with a specific
sealer and/or rust treatment. In some cases it may also be necessary to install additional support brackets to the affected area.
SERVICE FACILITY RESPONSIBILITY
Whenever a subject vehicle is presented to the Service Facility for service work the Service Facility must take the necessary steps to ensure that this
campaign has been completed prior to releasing the vehicle. Service Facilities are to inspect all eligible vehicles per the procedure attached. For vehicles
in which there is little or no corrosion evident the Service Facility should treat the affected area as noted in this bulletin (Conditions One and Two). For
vehicles in which corrosion has damaged the area around either of the forward mounting point brackets of the rear suspension lower link or affected their
connection to the frame Service Facilities should treat the affected area and install the appropriate reinforcement brackets as further explained in this
bulletin (Conditions Three and Four).
For subject vehicles up to 10 years old as of September 22, 2010 all Service Facilities should provide this inspection and the appropriate repair free of
charge.
For subject vehicles over 10 years old as of September 22, 2010 all Service Facilities should provide this inspection and repair free of charge for one
year from the date of owner notification.
It is the Service Facility's responsibility to validate the eligibility of each specific vehicle by using the Isuzu Communications System (ICS) isuzuone.com
or by calling the Dealer Support Line.
Service Facilities will also be provided an Affected Vehicle Campaign Report (AW5123) via the lsuzu Communications System. (ICS) This report
contains VIN and detailed owner information obtained from state motor vehicle registration records. The use of such motor vehicle registration data for
any other purpose is not allowed and improper use may violate State and Federal laws.
OWNER NOTIFICATION
Isuzu Motors America LLC will be notifying owners of subject vehicles that were originally registered OR are currently registered in the Salt Belt States
of this safety recall. Sample letters for owners of vehicles that were up to 10 years old as of September 22, 2010 and for owners of vehicles that were
over 10 years old as of September 22, 2010 are attached to this bulletin below.
VEHICLES INVOLVED
1998-2002 Rodeos and 2002 Axioms originally or currently registered in the following states: Connecticut, Delaware, Illinois, Indiana, Iowa, Maine,
Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West
