RX 330 AWD V6-3.3L (3MZ-FE) (2004)
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Follow-Up
Complete 100% after-service follow-up is critical to ensure complete customer satisfaction with the repairs performed and the service provided.
Work Order Closing/Claim Submission
The information shown explains the policies and procedures for preparation and submission of a warranty claim for reimbursement of a repair performed
under the LSC 4LF.
Recap of Claim Submission and General Provisions of the LSC
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Lexus will pay for gas tank fill-up (actual cost)
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Lexus will pay for washing the vehicle (up to $20 per vehicle)
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Lexus will provide a loaner vehicle if required (DSPM authorization required for more than one day)
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Lexus will pay for costs associated with remote repairs if required
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Lexus will pay for remote pick-up and delivery if required (DSPM authorization only)
Claiming Reimbursement for Special Services
You must use sublet to claim any special services required in conjunction with the LSC repair.
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Issue "TW" (Tow Vehicle)
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Applicable to every vehicle if required
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Claim actual receipt amount as a sublet
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Issue "RT" (Rental)
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Applicable to every vehicle if required
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The loaner/rental vehicle reimbursement rate cap is one day per repair unless otherwise authorized by DSPM
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Issue "GA" (Gas Tank Fill-Up)
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Applicable to every vehicle
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Claim actual fill-up amount
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Issue "CW" (Car Wash/Administrative Time)
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Applicable to every vehicle
