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Field Remedy: 2804

Subject: Tailgate - Paint damage
Models: Engines: Option:
Astra J Sports Tourer 2011... All
Complaint: Paint damage on liftgate and rear bumper fascia.
Cause: Wrong installed rear bumper fascia outer bracket causes grinding of liftgate on rear bumper fascia.
Production:

Remedy:

In case of customer complaint check if paint damage is caused 
by grinding of liftgate on rear bumper fascia.

Working Procedure:

 1. Check areas on liftgate (1) and rear bumper fascia (2) on both 
    sides for paint damage in shown areas (Picture I)

Object Number: 30704814  Size: DEFAULT

 2. If the liftgate/bumper fascia show paint damage due to contact 
    condition procedd as follows

 3. Remove rear bumper fascia

    - see working procedure "Rear Bumper Fascia Replacement 
      (Wagon 35)", group "Body Repair / Bumpers and Fascias", 
      Service Instruction Astra-J.
      (Document Number 92446922)

 4. Repair paint damage on liftgate and rear bumper fascia

 5. Remove rear bumper fascia outer bracket(s)

    - Drill out 6 rivets

 6. Install rear bumper fascia outer bracket(s) (Picture II, 1)

    - Fix with 6 rivets

    Note:
    Rivet the rear bumper fascia outer bracket in the following order:

- 2 Rivets (2)
- 2 Rivets (3)
- 2 Rivets (4)

    Important:
    Take care that the rear bumper fascia outer bracket is 
    riveted strainless!

Object Number: 30704815  Size: DEFAULT

 7. Install rear bumper fascia

    - see working procedure "Rear Bumper Fascia Replacement 
      (Wagon 35)", group "Body Repair / Bumpers and Fascias", 
      Service Instruction Astra-J.
      (Document Number 92446922)

 8. Check for eveness of gaps

Spare-Parts:                            Part-No.:      Catalogue-No.:

Rivet, Blind                            90589346       14 06 528

Labour Times:                           TC:            Hours:

U3 280 40      Position bracket         90             0.5
               correctly

          001  Paint repair             90             S.A.
               (according to 
               effort but  
               max. 1.5 hrs)

The costs for this repair will be covered during warranty and policy.
For policy please refer to the Policy Guideline (WebPG/Kuugel).
The regular Warranty Procedure will apply.

FunctionalGroup: B - Paint
Complaint Group: 02 - Chafing,16 - Paint problems
Trouble Code:

Body Repair > Paint and Coatings > Technical Service Bulletins > Scratched, Scored, Dented > Tailgate - Paint damage

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