TSX Sedan V6-3.5L (2011)
Service Technician:
1. Print out the AcuraLink Control Unit Core Return Form from an iN workstation.
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From the iN main menu:
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Click on SERVICE.
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Click on ISIS (Service Publications).
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Click on SEARCH BY VEHICLE.
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Enter the model and the model year.
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Enter keywords ACURALINK CORE
RETURN.
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Select AcuraLink Control Unit Core Return
Form from the list.
2. Duplicate and confirm the problem using the client information written on the repair order, then write down the results on the repair order.
Using the SYMPTOM TROUBLESHOOTING INDEX in the appropriate service manual, find the symptom that matches the client's complaint, and
follow the diagnostic procedure:
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Refer to the appropriate section in the service manual, or
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From the iN main menu:
-
Click on SERVICE.
-
Click on ISIS (Service Publications).
-
Click on SEARCH BY VEHICLE.
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Enter the model and the model year.
-
Enter keyword ACURALINK.
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Select the appropriate Service Bulletin,
ServiceNews article, or Symptom
Troubleshooting from the list.
3. Repair the vehicle according to your diagnosis, then confirm the repair by trying to duplicate the client's original complaint:
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If the problem is gone, return the vehicle to the client.
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If the problem is still there, go to step 4.
4. Replace the AcuraLink control unit with a remanufactured unit:
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For warranty repairs, go to IN-WARRANTY EXCHANGE.
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For vehicle service contract (VSC) and certified used car (CUC) repairs, call 800-999-5901.
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For goodwill repairs, contact your DPSM.
IN-WARRANTY EXCHANGE
Service Technician:
1. If, after reviewing all publications available through the iN and talking directly to XM support you cannot repair the problem, order a remanufactured
AcuraLink control unit through the Open Ordering System.
2. You will receive a remanufactured AcuraLink control unit, packed in a reusable shipping box. Save this box and the packing materials.
