23 · Diagnostics

Irregular operation of voice recognition

Make: Alfa Romeo
Model: 159 Factory Service Manual
Year: 2005–2011
Section: Radio and accessories etc.. › Irregular operation of voice recognition

‹ Prev Connect audio not working Next › The telephone microphone does not work

Fault diagnosisIrregular operation of voice recognition

IRREGULAR OPERATION OF VOICE RECOGNITION

This table does not consider faults due to service provider or phone function malfunction

The following telephones are enabled to operate with the Bluetooth system and are supported by the system on the vehicle:

- Audiovox®: SMT 5600 (Orange™ C500)*

- Motorola®: V525*, V600*, Mpx220**

- Nokia®: 6230, 6600†, 6820, 7610*

- Sony Ericsson®: k700i, T610**, T637**, Z600**

* The system is not currently able to support a GPRS connection (General Packet Radio Services) when it is connected to this mobile phone

** The system is not currently able to support a hands-free system when it is connected to this mobile phone.

† The system is not currently able to support call waiting when it is connected to this mobile phone.

0	PRELIMINARY CHECK	All OK	Problems encountered	Operation
		Test results
	The Bluetooth® system only works with the voice recognition (VR) if the language installed on the Bluetooth® system is the same as that spoken by the user. Check that the langauge installed on the Bluetooth® is the correct one, checking the country language parameter on the diagnostic equipment	Move on to Step 1	The language installed is not correct	Carry out a language update See Test 5570TN BLUETOOTH LANGUAGE UPDATE PROCEDURE
1	VOICE RECOGNITION USAGE CHECK	All OK	Problems encountered	Operation
	Check that the customer is using the VR function correctly. In particular: - The customer''s pronounciation should be correct in relation to the linguistic standards of the language installed, they should not speak in dialect or have a very different pronounciation - For "clam" phones, the telephone should remain open	End of diagnosis	1. The customer does not pronounce the voice commands correctly 2. The customer tries to use the VR function with the clam phone shut	1. Explain how to use the VR function correctly to the customer 2. Explain to the customer that clam phones must be kept open to use the VR function
2	CHECK OPERATION OF VOICE RECOGNITION	All OK	Problems encountered	Operation
	Turn the ignition key OFF and check that the telephone VR function is free from problems	Move on to Step 3	The telephone VR function has problems	The problem is inherent to the phone: the customer must contact a mobile phone service centre
3	RADIO VOLUME CHECK	All OK	Problems encountered	Operation
	Check that the radio volume is not set to 0 (or a very low value)	Move on to Step 4	The volume is set to a low value or zero	Set the volume to a sufficiently high value (e.g. 35) and move on to Step 6
4	ELECTRICAL CIRCUIT CHECK	All OK	Problems encountered	Operation
	Check the continuity and the insulation of the electrical circuit between the radio and the speakers See E3510 RADIO Also check that the radio connectors are not faulty	Move on to Step 5	1. Electrical connections faulty 2. Front tweeters faulty 3. Front speakers faulty 4. Rear speakers faulty 5. Faults in the radio connectors	1. Restore the correct connections 2. Replace the tweeters Op. 5570T92 FRONT TWEETER (ONE), LEFT OR RIGHT - R.R 3. Replace the speakers Op. 5570T90 FRONT SPEAKER (ONE), LEFT OR RIGHT - R.R 4. Replace the speakers Op. 5570T96 REAR SIDE SPEAKER (ONE), LEFT OR RIGHT- R.R 5. Replace the radio Op. 5570T80 CAR RADIO EQUIPMENT - R+R
5	ACTIVE DIAGNOSIS RESULT CHECK	All OK	Problems encountered	Operation
	This stage has been reached from the audio active diagnosis with a negative outcome	Move on to Step 9	This step has not been reached following active diagnosis	End of diagnosis
6	AUDIO SYSTEM CHECK	All OK	Problems encountered	Operation
	Carry out the audio active diagnosis on the convergence system checking that the result is positive	Move on to Step 10	1. There is no sound output from the audio system 2. The sound output is not proposed again in the active diagnosis	1. Move on to Step 4 2. Move on to Step 7
7	MICROPHONE POSITIONING CHECK	All OK	Problems encountered	Operation
	Check that the microphone is positioned in the correct location and pointing correctly toward the driver	Move on to Step 7	Positioning/direction faults	Restore correct positioning/direction
8	ELECTRICAL CIRCUIT CHECK	All OK	Problems encountered	Operation
	Check the continuity and the insulation of the electrical circuit between the microphone and the Bluetooth control unit See E3570 INTEGRATED RADIO PHONE	Move on to Step 8	Electrical connections faulty	Restore the correct connections
9	BLUETOOTH® CHECK	All OK	Problems encountered	Operation
	Carry out the Bluetooth network disconnection active diagnosis on the Bluetooth® system Carry out the audio active diagnosis once again checking that the result is positive	End of diagnosis	The result of the audio active diagnosis is negative again	Move on to Step 10
10	VR OPERATION CHECK	All OK	Problems encountered	Operation
	Check that the Bluetooth® system VR system is working properly See Test 5570TO CHECK OPERATION OF VOICE RECOGNITION	End of diagnosis

‹ Prev Connect audio not working Next › The telephone microphone does not work

Parts & tools for this job For 2005 Alfa Romeo 159

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