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Fiat Grande Punto Factory Service Manual (2005-2012)22 · Fault diagnosis
22 · Diagnostics

Media player not working

Make
Fiat
Model
Grande Punto Factory Service Manual
Year
2005–2012
Section
Radio and accessories etc.. › Media player not working
Fault diagnosisMedia player not working

MEDIA PLAYER NOT WORKING

This table does not consider faults due to the service provider or phone malfunctions.

The following telephones are enabled to operate with the Bluetooth system and are supported by the system on the vehicle:

- Audiovox®: SMT 5600 (Orange™ C500)*

- Motorola®: Mpx220**, V3 Razr*, V525*, V600*, V635

- Nokia®: 3230, 6230, 6230i, 6600†, 6620, 6820, 7610, 9500 Communicator*

- Sony Ericsson®: k700i, k750i, P910a, S710a, T610**, T630**, T637**, Z600**

* The system is not currently able to support a GPRS connection (General Packet Radio Services) when it is connected to this mobile phone.

** The system is not currently able to support a hands-free system when it is connected to this mobile phone.

† The system is not currently able to support call waiting when it is connected to this mobile phone.

Test results
0PRELIMINARY CHECKSAll OKProblems encounteredOperation

First, check that:

- if the user uses a USB device which also works as a portable media player, it is not working properly even if it is not connected to the vehicle

- that the device does not have MP3 or WMA type files

Move on to Step 1

1. The device is not working not even if it is disconnected from the vehicle

2. There are no MP3 or WMA type files on the USB device

1. The problem is resident in the USB device. Refer to the service department of the device supplier

2. The media player can only read files of this type: install the correct type file and check that the system is working

1MEDIA PLAYER OPERATION CHECKAll OKProblems encounteredOperation

Check that the media player is working properly by carrying out the

See Test

Move on to Step 2
2ELECTRICAL CIRCUIT CHECKAll OKProblems encounteredOperation

Check the continuity and the insulation of the media player electrical circuit

See E3570 INTEGRATED RADIO PHONE

Move on to Step 3

1. Connections faulty

2. Faults in the media player connectors

1. Restore or, if necessary, replace the wiring

2. Replace the device

3MEDIA PLAYER CHECKAll OKProblems encounteredOperation
Carry out the Audio Test active diagnosis on the media player and check that the system is working properlyMove on to Step 5The result of the audio test is not positiveMove on to Step 4
4ELECTRICAL CIRCUIT CHECKAll OKProblems encounteredOperation

Check the continuity and the insulation of the electrical circuit between the radio and the speakers

See E3510 RADIO

Also check that the radio connectors are not faulty.

End of diagnosis

1. Electrical connections faulty

2. Front tweeters faulty

3. Front speakers faulty

4. Rear speakers faulty

5. Faults in the radio connectors

1. Restore the correct connections

2. Replace the tweeters

Op. 5570T92 FRONT TWEETER (ONE), LEFT OR RIGHT - R.R

3. Replace the speakers

Op. 5570T90 FRONT SPEAKER (ONE), LEFT OR RIGHT - R.R

4. Replace the speakers

Op. 5570T96 REAR SIDE SPEAKER (ONE), LEFT OR RIGHT- R.R

5. Replace the radio

Op. 5570T80 CAR RADIO EQUIPMENT - R+R

5BLUETOOTH® CHECKAll OKProblems encounteredOperation
Carry out the Bluetooth disconnection active diagnosis on the Bluetooth® system, delete the errors and check whether the fault disappearsEnd of diagnosisThe fault persistsMove on to Step 6
6MEDIA PLAYER CHECKAll OKProblems encounteredOperation
Carry out the Audio Test active diagnosis on the media player and check that the system is working properlyEnd of diagnosisThe result of the audio test is not positive

Replace the Bluetooth® control unit

Op. 5570T49 BLUETOOTH ELECTRONIC CONTROL UNIT - R.R.

Parts & tools for this job For 2005 Fiat Grande Punto

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